Sub Icon
MEMBERS

Meet Our Team

Eddy Beer
Eddy Beer
Co-Founder & Head of training
Team Img
Joris Drachman
Co-Founder & Trainer
Team Img
Melle Heil
Co-Founder & Trainer
Embrace the journey with BIM, where learning transforms into performance, and performance into unparalleled retail success.

We are seasoned professionals who bring years of industry experience to the table. We have a proven track record and many years of international experience in various training positions e.g Head of global training at Suitsupply. Our hands-on approach ensures that every participant gains practical insights and techniques that resonate with the demands of today’s retail market.

This helped us to develop a clear understanding of the range of expertise involved in creating successful training programs for Sales-Advisors, Store-Managers, Regional Managers and train-the-trainers to deliver exceptional customer service.

Our training values

Through dynamic interactive exercises and real-world applications, we make sure that every training module not only educates but also inspires. Our aim is to leave participants not just more knowledgeable, but also more energized and motivated to excel in their roles.

Join us for a training experience where fun meets function, and leave equipped to make every customer interaction unforgettable.

Every BIM training session is designed with immediate application in mind. Our practical, hands-on approach ensures that the skills, techniques, and insights gained can be seamlessly integrated into your daily operations right away. By mastering client interactions, our different modules empowers you to implement new knowledge on the sales floor without delay, driving performance and results from day one.

At the heart of our training values is a profound dedication to the client experience. Our trainings are crafted to deepen understanding of client needs and enhance engagement strategies. We teach you how to exceed customer expectations, ensuring that every customer feels uniquely valued. We empower you to build strong, lasting relationships with your customers, turning every interaction into an opportunity to deliver value and satisfaction.

BIM's training environment is designed to push boundaries and stimulate growth. We set high standards, urging you to reach new heights in your professional capabilities.