Elevating store experiences through training

BIM stands at the forefront of retail training, dedicated to elevating the skills and capabilities of retail professionals across the globe.

Click on these buttons below to begin your journey towards excellence.

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BIM Amsterdam
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Key performance indicators (on average)

Increase your...

🛍️
+18%
Items per customer (IPC)

If you don't show it, you won't sell it.

🚀
+12%
Average per customer (APC)

Get to know your customer and exceed the customers expectation.

👑
+10%
Customer retention rate (CRR)

Make the customer experience unforgettable.

From wish to reality how we can best support your brand.

Founded on the principle of 'Progress Over Perfection,' our journey began with a clear vision: to enhance the customer shopping experience by arming retail staff with cutting-edge skills and knowledge.

From onboarding new hires to refining the talents of seasoned stylists and sales advisors, our comprehensive training programs cover all aspects of the retail process.

We pride ourselves on our ability to deliver immediately applicable skills, enabling participants to transform theoretical knowledge into real-world expertise swiftly.

Over the years, we've had the privilege of working on a diverse array of projects, each presenting its own unique set of challenges and opportunities.

Meet the team
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TESTIMONIALS

Clients Review

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"Architecture Insights"

Their landscape design team is incredibly talented and brought my backyard vision to life in ways I never thought possible. Thank you for creating a beautiful sanctuary for me to enjoy!

Darlene Robertson
Texas, USA
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"Urban Living"

Their team's expertise, creativity, and commitment to quality were evident every step of the way. The end result is a stunning space that has exceeded our expectations. Thank you!

Cameron Williamson
Grorgia, USA
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"Creative Spaces"

From start to finish, the team at Zona demonstrated professionalism, creativity, and attention to detail. They turned our commercial space into a modern, functional masterpiece that our employees.

Jacob Jones
California, USA
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"Styling Tips"

I recently worked with Zona on a residential renovation project, and I couldn't be more impressed with the results. Their interior design team has a keen eye for detail and a knack for blending style.

Wade Warren
Miami, FL
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"Outdoor Living"

Choosing Zona for our architectural project was one of the best decisions we made. Their team's expertise, creativity, and commitment to quality were evident every step of the way.

Theresa Webb
Dallas, USA
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"Home Decor"

I can't say enough good things about Zona. Their design expertise and attention to detail transformed our space into something truly extraordinary. Thank you for exceeding our expectations!

Jenny Wilson
New York, USA
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"Inspired Living"

Their team's expertise, communication, and commitment to excellence were apparent from day one. They transformed our vision into reality and we couldn't be happier with the outcome.

Annette Black
Grorgia, USA